Privacy policy
Eldorado (hereinafter referred to as "our company") will comply with the laws and regulations regarding the protection of personal information and will handle your personal information based on the following policy.
What is personal information?
Personally identifiable information such as name, address, phone number, and email address, or information that may be personally identifiable. It also includes information that can be personally identified by combining it with other information (industry, etc.).
Collection of personal information
Normally, when browsing this site, you do not need to enter or disclose any personal information about you. However, when purchasing products or making inquiries, please enter your name, address, telephone number, email address, etc.
About the purpose of using personal information
We will use personal information for the following purposes.
- Shipping of products to customers and billing of payments Payment information such as credit card numbers and bank accounts specified in connection with payment of payments.
- Confirmation of order details and delivery method.
- Information on our campaigns, products, and services.
- Response to inquiries received from customers.
- Used when necessary for other site operations.
About management of personal information
We will limit the use of personal information to only those who need it for business purposes, and will thoroughly manage the content that contains personal information. However, in order to carry out business such as providing products and services to customers, some personal information may be provided to external contractors. In that case, we will manage the outsourced company so that it handles personal information appropriately. Personal information that is no longer needed will be deleted at any time.
Disclosure of personal information
We will not disclose your personal information to third parties without your consent. However, this does not apply if the following cases apply.
- At the request of government agencies, courts, prosecutors, police, bar associations, consumer centers, or similar authorities.
- When there are special provisions in the law.
- When it is necessary to protect or protect our rights, property or services from actions that violate laws and regulations and our terms of use and precautions, and we cannot obtain the consent of the person.
In addition, when conducting transactions with customers such as product delivery, if necessary outsourcing such as a carrier is performed, it is not provided to a third party. We will continue to provide high-quality services and strive to satisfy our customers while treating our customers' personal information with great care.
